CustomsHero

Get a customs broker quote

Tell us what you ship and we pass it to a licensed Canadian customs broker, who contacts you directly with a quote. It costs nothing and commits you to nothing.

Is this shipment for a business?

How it works

  1. Tell us about your shipments

    What you move, where it comes from, roughly what it is worth, and how often you ship. Two minutes, and it is the same information a broker would ask for on a first call.

  2. We match you with a licensed broker

    Your request goes to a licensed Canadian customs broker who handles your trade direction — importing into Canada, or exporting to the United States.

  3. They quote you directly

    The broker contacts you with their fees and how they would handle your clearances. You deal with them from that point on; there is nothing further to pay us, and no obligation to proceed.

What a customs broker actually does

A licensed customs broker is authorised by the CBSA to transact business on your behalf. In practice that covers:

  • Classifying your goods under the Customs Tariff, and defending that classification if the CBSA questions it
  • Determining the customs value, and applying the right valuation method
  • Filing your release and accounting so shipments clear without sitting at the border
  • Applying free trade agreement treatment — CUSMA, CETA, CPTPP — where your goods qualify on origin
  • Flagging the other government department requirements that apply to your goods, before the shipment arrives rather than after

What to have ready

You do not need any of this to submit the form, but having it makes the broker's first reply far more useful:

  • What the goods are, in plain terms — and the HS code if you already know it
  • Country of origin, and where the goods ship from if that differs
  • Roughly what a typical shipment is worth in CAD
  • How often you ship, and by what mode — road, air, ocean, courier
  • Whether you already have a Business Number with an RM account, and whether you are registered in CARM

Do you actually need one?

Not necessarily. You can self-clear if you have registered in CARM and posted your own RPP security, and some importers with a narrow, stable product range do exactly that. A broker earns their fee when your classification is genuinely uncertain, when permits or other government departments are involved, when volume makes filing your own entries impractical, or when the cost of getting it wrong exceeds what they charge. Run the compliance check first — it will tell you which of those apply to you.

Check if I'm compliant

What it costs

Requesting a quote is free and there is no obligation. Broker fees vary with the complexity and volume of your entries, and are typically a per-entry fee plus disbursements for duty and taxes advanced on your behalf. Ask for the fee schedule in writing before you sign anything.

Broker quote FAQ

How much does the quote cost?

Nothing, and requesting one does not commit you to anything. You pay a broker only if you decide to engage them, under the fee schedule they quote you.

Who will contact me?

A licensed Canadian customs broker who covers your trade direction. They contact you directly using the details you provide, and you deal with them from that point on.

What do brokers usually charge?

It depends on the complexity and volume of your entries. The common shape is a per-entry fee, plus disbursements where the broker advances duty and taxes for you, plus additional charges for things like permits or CBSA reviews. Ask for the schedule in writing, and ask specifically what triggers an additional charge.

Can I get a quote before I have a business number or CARM account?

Yes. Plenty of first-time importers ask for a quote before they have registered anything, and a broker can tell you what to set up and in what order. You will still have to obtain the Business Number and RM account yourself, and post your own RPP security — since CARM, a broker's bond no longer covers you.

What happens to my information?

It is used to route your request to a broker who can help, which is what you consent to when you submit the form. We are an independent resource and are not affiliated with the CBSA.